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osTicket Hosting

osTicket is an open source ticket system for ensuring streamlined customer support initiative with multiple features and tools to handle multi-user and complex environments. It enables users to submit queries via email messages or web forms and organizes all queries in proper format to ensure speedy and efficient resolution of queries. osTicket is a web based solution and needs no local install. It can be accessed by support staff from any location or device. It offers a locking system to prevent multiple responses to a single query and avoids conflicts. You can leverage its canned response feature to handle common queries to save time and efforts.

With Go4Hosting as your hosting partner, you can experience unmatched website performance with 99.95% network uptime and support of top tiered data center facilities. You can count on our more than a decade’s proven track record of providing reliable hosting services to clients from all business categories.

Why select osTicket Software Solution ?

  • Helps customization of data to be added to each ticket or can also provide category wise ticketing requests
  • Enables staff to lock tickets for avoiding confusion
  • Provide overdue alerts and notifications regarding missed due dates
  • Rich text features allow branding of help desk by adding logo or empowering responses with pictures, screenshots, or videos
  • Offers auto-assigning feature to disseminate tickets to specific departments.
  • Incoming requests can be routed to relevant desks by defining rules to speed up response time
  • Provides facility of internal notes and activity logs

Go4Hosting range of offerings

Why Businesses Should Consider Go4Hosting for osTicket Web application ?

Go4Hosting empowers your help desk functionality with cutting edge facilities of top tiered data centers. We also back your applications with blazing fast page load speeds and unwavering network uptime of 99.95%, strictly according to SLAs. Go4Hosting provides seamlessly optimized environment for hosting your mission critical web applications.
  • Tailor-made solutions

    We offer 100% customization facilities and ensure that your osTicket application is configured as per your unique requirement of your website.

  • Caching technique

    We assure fast page loading by implementing high end caching technique to drastically improve visitor experience and reduced resource consumption.

  • Reliable infrastructure

    Our Tier III data centers are well equipped with N+ 1 redundant facilities for incessant network connectivity and enterprise class networking architecture.

  • Resource scalability

    Go4Hosting has developed remarkable capabilities of scalable resources, so that you can be assured of unrestricted website availability and continue to expand and grow your site with assurance of scalable resources.

  • Security

    We employ six zone security measures to safeguard your osTicket web application as well as databases, from unwarranted intrusions and virus attacks.

  • 99.9% Uptime Guaranteed on Enterprise Dedicated Server

    Support

    Go4Hosting ensures round the clock tech support from osTicket web application expert technicians in the event of any technical glitches.

If you need a trusted hosting partner for your mission critical hosting needs, then contact our technical experts to know more about our fast, reliable and secure hosting solutions.
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